It's Time to Upgrade

Recent technology updates related to encryption and security have rendered the older versions of Net Nanny less effective. The online control panels for those versions of Net Nanny are therefore being retired.

In January of 2017, we released Net Nanny 10, a new version of our software that was created to better protect you and your devices. The upgrade is free and already included as part of a Net Nanny subscription.

It provides much better protection, better monitoring, and many great features that will help keep you and your family safe online. There is a new Parent Dashboard, as well as a mobile Parent App for parents to view reports, get alerts and configure settings for their Net Nanny subscription from anywhere.

Your Free Upgrade

Using Net Nanny 10 on a device will require you to uninstall older versions of Net Nanny first.

If you didn't know about your access to Net Nanny 10, please visit www.netnanny.com/account/?tab=subscription and login if prompted to do so. You’ll see a message near the top that says “You have Net Nanny 10 as part of your subscription but it looks like you haven’t gotten started with it yet.” Click the link that says “Click here to get started”. On the next page you’ll set a password for Net Nanny 10 to recognize. And that’s it!

You may already be aware of your Net Nanny 10 subscription. If so, please uninstall older versions of Net Nanny and begin using Net Nanny 10 exclusively as soon as possible.



After you have access to Net Nanny 10, you can install on your children’s devices by going to https://install.netnanny.com - follow the steps listed to install Net Nanny and sign in using your email and password on the device(s) you wish to protect.

After the installation is complete you have can change settings, view reports, and see alerts using the Parent App on your own mobile device (iOS or Android) as well as from any web browser, on any device that has a network connection by visiting https://parent.netnanny.com

Net Nanny 10 supports the following device types:

If you have any questions or need assistance, our support is available Monday - Friday from 8am to 5pm MT. Visit our homepage and click Contact Us at the top to Chat with one of our Customer Support Representatives, or email us at support@netnanny.com

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